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Apple acknowledges iPhone age check problem in Channel Islands

Apple has confirmed it’s aware of an issue preventing iPhone users in the Channel Islands from verifying their age.

The latest iPhone update, iOS 26.4, requires a credit card or national ID to confirm the user is 18-plus.

This is now a requirement under UK law.

However, Channel Island driving licences are not being accepted.

This is blocking access to some security settings, although 18-plus websites and applications, such as gambling, can still be accessed.

Apple has told us: "We’re aware of this issue and are working to resolve it as soon as possible."

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